Terms of Service

Date last reviewed: June 16, 2025

1. Introduction

Welcome to BetterBox Communications Ltd (“BetterBox”, “we”, “our”, or “us”). By accessing or using our website, you agree to comply with and be bound by these Terms of Service. Please read them carefully.

2. Company Information

• Company Name: BetterBox Communications Ltd

• Company Number: 2321771

• Registered Office: 28-29 Clarke Road, Mount Farm, Milton Keynes, UK, MK1 1LG

• Phone Number: 01908 633815

• Email: order@betterbox.co.uk

3. Use of the Website

You agree to use our website for lawful purposes only. You must not use our site:

• In any way that breaches any applicable local, national, or international law or regulation.

• To transmit, or procure the sending of, any unsolicited or unauthorized advertising or promotional material.

4. Intellectual Property Rights

All content on this website, including text, graphics, logos, and images, is the property of BetterBox or its content suppliers and is protected by intellectual property laws. Unauthorized use of this content is prohibited.

5. Product Information

We strive to ensure that all product descriptions, images, and pricing are accurate. However, errors may occur, and product prices are not updated in real time. We reserve the right to correct any inaccuracies and to change or update product information, including pricing, at any time without prior notice.

All prices are subject to confirmation at the time of order processing. In the event of a pricing discrepancy, we will contact you before proceeding with the order. BetterBox reserves the right to withdraw or revise quotations or pricing at any point prior to formal order acceptance.

6. Orders and Payments

All orders are subject to acceptance and availability. Once you place an order, you will receive an email acknowledging receipt. This email is not confirmation of acceptance. Payment must be made in full before dispatch.

7. Delivery

Delivery times are estimates and may vary. We are not responsible for delays outside our control. Delivery charges will be specified at the time of order.

8. Returns and Refunds

If you are not satisfied with your purchase, please contact us within 14 days of receipt. Returns must be in original condition. Refunds will be processed upon receipt and inspection of the returned items.

9. Limitation of Liability

BetterBox shall not be liable for any indirect, incidental, or consequential damages arising out of or in connection with the use of our website or products.

10. Privacy

Your privacy is important to us. Please review our Privacy Policy to understand how we collect, use, and protect your information.

11. Changes to Terms

We may revise these Terms of Service at any time by updating this page. Please check this page periodically to ensure you understand the terms that apply at that time.

12. Governing Law

These terms are governed by and construed in accordance with the laws of England and Wales. Any disputes will be subject to the exclusive jurisdiction of the courts of England and Wales.

Contact Us

If you have any questions about these Terms of Service, please contact us:

• Email: order@betterbox.co.uk

• Phone: 01908 633815

• Address: 29 Clarke Road, Bletchley, Milton Keynes, UK, MK1 1LG